Aussie Broadband says white-label ‘teething issues’ delay migration plans – Telco/ISP

Nancy J. Delong

Aussie Broadband says white-label 'teething issues' delay migration plans


Taking care of director Phillip Britt.

Aussie Broadband reported that “teething issues” with its new white-label services meant it was unable to meet up with intended migration targets for the 2nd quarter.

In a market place update, the organization reported it experienced intended to migrate twenty,000 broadband clients by using the white-label services in the quarter, but fell limited.

“Due to teething difficulties in the early stages of the white label migration, only 8715 services have been migrated in the quarter, not the twenty,000 predicted,” the organization reported.

“The shortfall will now be migrated in Q3 FY22 and when merged with the at first planned Q3 FY22 migrations, we assume somewhere around 22,seven-hundred migrations to be finished in Q3 FY22 (matter to churn). 

“The teething difficulties have now been resolved however, thanks to the Xmas crack, migrations have now concluded for the calendar year and will recommence in mid-January 2022. 

“The migration shortfall is a  timing issue, and all services will be migrated by the conclusion of Q3 FY22.”

Aussie Broadband white-labelled its services previously this calendar year, with Origin Power the very first to signal on.

The strength retailer is migrating its current broadband user foundation more than to Aussie Broadband by using the white-label services.

Aussie Broadband maintained steering for organic and natural progress in broadband internet additions for Q2, indicating that it would strike the leading conclusion of a 33,000 to forty,000 range declared in Oct.

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