How to evaluate software asset management tools

Nancy J. Delong

The vulnerabilities of the Apache Log4j logging package—and the assaults they’ve drawn—have created 1 point very crystal clear: If you have not yet executed a computer software stock throughout your business, now is the time to begin evaluating and utilizing these types of resources.

Actually, a program inventory, or software asset management, is just one particular tiny subset of the overall space of IT asset management or ITAM. ITAM remedies give thorough administration of both equally components and application, which include cloud and on-premises servers and endpoints. They keep track of exactly where these belongings are now and when they were very last viewed lively across your community, and incorporate stories about all computing assets: servers, switches, routers, communications lines, storage products, desktop systems, cellular products, copiers, scanners, and so on.

ITAM programs been about for a long time. I remember tests a person of the previously items, Landesk, which is now a part of Ivanti, again in the early 1990s. Since that level in time these applications have turn into a great deal extra refined, able of monitoring belongings by way of their entire lifecycle. Today they help with patch administration and license auditing and have become built-in with services/assist desk functions and other popular IT administrative responsibilities. Many of these resources have expanded their scope past traditional IT gear to protect all types of community-connected units such as wise speakers and TVs. They can find cloud-primarily based software package as well.

Prior to you dip into this place, comprehend that there is no consistency on what it is referred to as. Forrester phone calls this house “enterprise support management” and lists ServiceNow, BMC/Treatment Helix ITSM, Atlassian’s JIRA Company Administration, Ivanti/Landesk Neurons, and IFS Asset Supervisor as leaders in its most up-to-date Wave report. Gartner lists 20 different software-only asset management resources these kinds of as Snow, Lansweeper, Flexera’s FlexNet Manager, and Zoho/ManageEngine Asset Administration.

To insert to the confusion, many of these applications also assist a configuration management databases (CMDB), which also suggests various points based on the context. The CMDB is a central repository of all sorts of asset information and facts. Some of the richer collections from BMC/Solution and ServiceNow have come to be marketplace requirements that are supported by other asset management resources. To get a perception of the assortment of choices in this area, you may want to browse this submit on CIO.com about 12 IT services administration tools.

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