OpenText to add email encryption, developer tools, O365 hooks

Nancy J. Delong

OpenText included far more features to its Cloud Editions 21.four fourth-quarter update. With the prepared acquisition of Dallas-based e mail encryption business Zix for $860 million money, e mail protection features might shortly observe.

OpenText does not have e mail encryption across its extensive portfolio of enterprise material administration, doc protection and course of action automation tools and purposes, so Zix fills a hole. The deal is expected to close in ninety times.

“When we announce the closing of the acquisition, we will very speedily come up with plans for how we might integrate and which locations it supports,” said Muhi Majzoub, OpenText government vice president and chief merchandise officer. “When the acquisition closes and this merchandise gets element of the OpenText portfolio, it will be a new merchandise that we could integrate into numerous locations, which includes menace intelligence and doc administration.”

Tech acquisition rates have absent sky-higher considering that very last 12 months as stock rates soar and numerous corporations are flush with money. The latest deals in the customer expertise sector, for illustration, involve Slack (just about $28 billion), SurveyMonkey ($four billion) and MailChimp ($12 billion). In comparison, Zix is a “very good deal,” said Deep Assessment founder Alan Pelz-Sharpe, probably in element mainly because the e mail encryption business that caters to smaller and medium-sized organizations wasn’t financially rewarding. OpenText ought to get on Zix’s believed $two hundred million credit card debt.

The Zix acquisition, Pelz-Sharpe predicted, will slot appropriate into the OpenText merchandise universe and fill an speedy want for its prospects, some of which are large enterprises who didn’t help entire-time distant employees ahead of 2020.

“They have a ton of prospects that it’s possible didn’t allow for distant perform ahead of and sent their personnel residence,” Pelz-Sharpe said. “Suddenly, there is a want amid a mass of OpenText prospects to utilize e mail encryption.”

OpenText Core-Salesforce integration
Between the numerous new features in OpenText Cloud Editions is an integration among OpenText Main doc cloud and Salesforce.

Cloud Editions 21.four provides O365, Google integrations

Even though OpenText unveiled many Cloud Editions 21.four features very last month, far more will be unveiled on Tuesday at the firm’s OpenText Entire world virtual user meeting. Between them is an integration with Google Advertising System, mainly an advertising and marketing and analytics cloud, to permit media administration and higher-volume e mail campaigns. OpenText has integrated its customer information system with Google Advertising System, as properly as its TeamSite web material administration system. This launch is the hottest in a decades-extended partnership among OpenText and Google Cloud that started in 2019.

Suddenly, there is a want amid a mass of OpenText prospects to utilize e mail encryption.
Alan Pelz-SharpeFounder, Deep Assessment

Also new to OpenText Cloud Editions are developer tools for the OpenText Developer Cloud, which involve API companies and new usage-pricing products as properly as an enhanced developer web-site that consolidates accessible companies that beforehand were spread across numerous web-sites.

Developers, Majzoub said, usually create applications that are connectors among OpenText purposes and other purposes on their networks to automate workflows. Progressively, having said that, they’re creating applications to faucet into OpenText material companies this kind of as information protection, doc scanning or Smart Seize, which applies optical character recognition and device learning classification to doc ingestion procedures.

Also new to Cloud Editions is an integration among Microsoft Office environment 365 and OpenText Main Content material, a OneDrive and Box doc cloud competitor. Pelz-Sharpe said that while Microsoft attempts to induce Office365 users to shop their information in OneDrive, numerous companies whose enterprise material functions are developed on OpenText or its opponents will under no circumstances rip and exchange enormous on line doc repositories with OneDrive, so Microsoft ought to give its prospects what they want: adaptability to help save material in which they want it, in which they’ve established up their compliance and protection workflows.

“Based mostly on comments that I’ve read from [our] prospects, they have been telling Microsoft that they will not want the material often saved in a Microsoft procedure,” Majzoub said. “Their material approach is to shop in material suite in [OpenText] Documentum and Main Content material. They want to hold that approach, they want to generate it for the full enterprise, and they will not want to be forced to shop the material in OneDrive or SharePoint.”

Don Fluckinger handles enterprise material administration, CRM, promoting automation, e-commerce, customer services and enabling technologies for TechTarget.

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