Salesforce advised users to skip Chrome browser updates

Nancy J. Delong

Salesforce is sending mixed messages about mixed written content. 

In reaction to Google’s Chrome browser blocking what’s known as “mixed written content,” Salesforce advisable that people either skip the hottest updates or roll back again to before variations of the browser.

In a know-how report posted to its site and sent to prospects in a newsletter, Salesforce dealt with the mixed written content problem, which has an effect on items like Salesforce CMS and CMS Link. The report expands on Google’s new protection strategy, a phased rollout for blocking insecure downloads through mixed written content back links, and presents 6 steps that prospects can get to prevent broken images or failed downloads in Chrome. Two of those people steps advised people to “pick not to update at this time” or “rollback to a previous edition of Google Chrome,” which are unusual actions that contradict company protection very best tactics. 

On Monday, immediately after the know-how report was posted, application protection engineer Ian Carroll questioned the advised steps in a Tweet.

“Salesforce is telling prospects to hold Chrome out of date simply because of mixed content…this is terrible information,” Carroll wrote on Twitter.

SearchSecurity contacted the seller about the information in the know-how report and consumer newsletter. Salesforce current the know-how report Tuesday, eliminating the whole list of steps and replaced it with a paragraph recommending people to review their tailor made written content and assure it truly is served through a safe HTTPS host.

“Salesforce understands that the confidentiality, integrity, and availability of consumer details is essential to enterprise continuity, and we get the security of that details really significantly. Our Know-how teams constantly assess how variations influence Salesforce, and we have updated this Understanding Article with the hottest on how prospects can defend on their own from insecure downloads in Google Chrome,” a Salesforce spokesperson reported in an e-mail to SearchSecurity, noting that the report had been current.

New written content was also extra below the workaround portion of the report subsequent the alternatives of utilizing an different browser or enabling the Google Chrome mixed written content flag. “Notice: We do not advocate this technique until you have enterprise-essential requirements and strongly advocate configuring HTTPS as soon as probable.”

Whilst there had been supplemental steps advisable by Salesforce, those people two actions had been unusual simply because cybersecurity authorities have lengthy urged corporations to update programs to minimize protection challenges and patch any known vulnerabilities.

In a site submit in Oct of final calendar year, Google announced ideas to block mixed written content as element of its strategy to increase protection pertaining to HTTPS, while it was not enacted right up until September of this calendar year. An case in point of mixed written content, according to the know-how report, is a connection to a HTTP web-site that is positioned on a HTTPS webpage.

“HTTPS pages frequently experience from a trouble known as mixed written content, where by subresources on the webpage are loaded insecurely around http://. Browsers block lots of forms of mixed written content by default, like scripts and iframes, but images, audio, and video are continue to allowed to load, which threatens users’ privacy and protection,” Chrome protection staff mebers Emily Stark and Carlos Joan Rafael Ibarra Lopez wrote in the site.

Chrome’s blocking of mixed written content has an effect on other Salesforce items, including Marketing and advertising Cloud. In a different know-how report for Marketing and advertising Cloud, Salesforce states that prospects can use an alternate browser that makes it possible for mixed written content, but also notes “most other browsers will ultimately observe this standard” in the long run.

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