The Token Woman, book review: How to handle common workplace irritations

Nancy J. Delong


The Token Lady: A Tutorial to Thriving as a Feminine Chief in Sales • By Cheryl Stookes • FriesenPress • seventy eight web pages • ISBN 978-1525586804 •  £13.ninety nine / $17.99   

“I looked around the area pondering when the token woman was heading to demonstrate up. Then I realized… she was me.” 

Sales, notably in the know-how industry, is nevertheless normally male dominated. Having worked her way up from IT cellphone income rep to vice president, Cheryl Stookes has a great deal of expertise of remaining the token woman — and, in The Token Lady: A Tutorial to Thriving as a Feminine Chief in Sales, some assistance for others heading by way of the very same thing.  

Several women of all ages will recognise the experience of remaining an underqualified imposter, will obtain responses about how to present by themselves, will wonder how to tackle challenging cases like needing to fireplace a person, and will want to converse up about leaders who belittle colleagues having parental go away. But this fast seventy eight-web page examine is just as likely to be practical to male visitors, for the reason that most of the assistance isn’t particular to women of all ages. 

If The Token Lady has a flaw, it is really how understated it is about discrimination, the complications dealing with individuals hired to increase variety with no equal initiatives remaining manufactured to change enterprise lifestyle, or the pressure of coping with mansplaining and ‘manstealing’. The latter is Stookes’s apposite term for a male dismissing a woman’s recommendation in a meeting, only to present it as their personal notion a handful of minutes afterwards, having the credit history when everybody likes it. 

Rather, in considerably the very same way that the guide title puts a optimistic spin on a frequently detrimental expertise, Stookes concentrates on remaining cheerful and offering sensible strategies for leaders and colleagues, illustrated with anecdotes from her personal occupation. 

Gals who have regularly encountered mansplaining with no the benefit of a supportive (male) manager backing them wholeheartedly to notify the offender what they are accomplishing improper may well be a small envious. But merely listening to how widespread difficult cases are will assistance visitors with related worries sense fewer isolated. There’s assistance for dealing with these worries, as effectively as for stepping up as a manager, all of which is applicable extensively outside of income (or in truth, the know-how industry). 

Replying to manstealers as if they were championing the notion of the man or woman who initially proposed it isn’t just a refined way of restoring credit history to its rightful owner it can also assistance make a lifestyle wherever everybody acknowledges and credits contributions. “If something can take additional than a few email messages to get solved, it is really time to select up the cellphone” is a handy reminder of an obvious class of motion that’s straightforward to fail to remember. 

The five degrees of issue fixing (from not knowing both the issue or the remedy, to reporting back again on which remedy finest solved a issue) will be particularly practical, each for inexperienced managers and for individuals who haven’t had a manager mentor them with this kind of assistance. There are even recommendations for managing upward concealed in Stookes’s strategies for how a manager can put together for a purchaser meeting that a additional junior worker asks them to join. And although it is really more and more widespread to advise that improvisational comedy is handy preparation for work, it is really nice to have that address additional than the ‘yes, and’ principle.  

SEE: Why improving upon variety in cybersecurity is important for everybody

All the handy assistance does believe that the reader will be ready to converse up with no severe effects. Stookes acknowledges that, as a white woman, there is discrimination she has not confronted, and she’s crystal clear about the worth of variety and the will need to get in touch with out poor behaviour and provide help. 

Whilst the light, helpful and usually amusing tone of the guide fits the target on practical recommendations somewhat than the disheartening experiences that make the recommendations required, not everybody will be ready to preserve their ‘resting bitch face’ with no it remaining occupation restricting. But if you are in a situation to put Stookes’s assistance into motion, you’ll find this a refreshing take on how to tackle some widespread workplace irritations.

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